Hiring Organization / Company: Abs
Basic Salary: To Be Discussed
Employement Type: Full-Time
ABS International is working for 14 years in the field of IT and Logistics Industry. We always look for self-motivated, talented, and capable candidates for our team. If you think, you are self-motivated, talented, and capable so this job is a perfect fit for you.
We are looking for a Customer Support Executive (Inbound). The candidate must have the patience to deal with the customers efficiently and professionally.
The candidate should have the following skills:
- Active Listening.
- Ability to multitask.
- Basic Command on Computer & Internet
- Fluency in English
- Ability to complete assigned tasks on time
- Prioritizing, time management and organizational skills.
- Must possess a tendency to handle tricky scenarios
- Excellent communication and negotiation skills.
- Handle inbound calls and emails from customers.
- Respond to customers professionally to provide solve their queries or obtain details of complaints.
- Bring feedback from customers to make our services better.
- Follow up with the customer to ensure that appropriate actions were taken on their requests.
- Establish, develop and maintain positive business and customer relationships.
- Highly organized and possess excellent verbal and written communication skills.
- Professional, motivated, and energetic with a strong work ethic and a positive attitude.
- Must possess the ability to retain clients
- O-Level & A-Level (or equivalent qualification)
Salary: As competitive as of Market
- Incentives & Bonus
- Medical insurance
- Dependability Allowance
- Uncapped Commissions
- Permanent Employee Status
Timing: Evening Shift (05:00 pm to 01:00 am) and Night Shift (10:00 pm to 06:00 am)
Location: Gulshan e Iqbal Block 13/C Karachi.
- The candidate must keep a face mask on at all times
- Social distancing and other Covid SOPs must be responsibly followed
Job Type: Full-time
Job Location Information:
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