Hiring Organization / Company: Abs
Basic Salary: To Be Discussed
Employement Type: Full-Time
ABS International is working for 14 years in the field of IT and Logistics Industry. We always look for self-motivated, talented, and capable candidates for our team. If you think, you are self-motivated, talented, and capable so this job is a perfect fit for you.
- O-Level & A-Level (or equivalent qualification)
- Previous experience as a Call Center Representative
- Experience conversing with international clients
- Must possess flawless telephone manners
- Experience in the logistics industry will be valued
- Strong phone and verbal communication skills
- Ability to speak English fluently
- Ability to adapt to situations & act accordingly
- Listening skills
- Ability to multitask
- Problem-Solving skills
- Time management skills
- Teamwork skills
- Dealing with new customers
- Maintaining quality services with existing customers
- Follow up on customer interactions
- To be warm and friendly with customers
- Deliver on targets
- Manage outbound calls in a timely manner
- Identify customers’ needs and wants; clearly provide the information they require.
- Analyze issues and provide solutions.
- Recognize opportunities to upsell our products and services.
- Build strong relationships with customers
Salary Package: 22,000.00 up to 96,780.00+ (.uncapped commissions)
- Medical Insurance
- Incentives & Bonus
- Dependability Allowance
Timing: Evening Shift (05:00 pm to 01:00 am) and Night Shift (10:00 pm to 06:00 am)
Job Type: Full-time
Job Location Information:
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